At SJ Dental Care, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or receive care from our dental office. We are committed to keeping your personal and health information confidential, secure, and in compliance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect both personal and health-related information when you:
Visit our website
Contact us via phone, email, or online forms
Schedule or attend an appointment
Provide insurance or billing details
Fill out medical or dental history forms
This information may include:
Name, date of birth, and contact details
Health history and current dental condition
Insurance information
Payment and billing information
Any information you voluntarily share through forms or communication
2. How We Use Your Information
We use your information to:
Provide you with dental care and treatment
Schedule appointments and manage patient records
Submit insurance claims on your behalf
Send appointment reminders and important updates
Improve our services and communication
Comply with legal and regulatory requirements
We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Protecting Your Information
We take your privacy seriously and have put physical, technical, and administrative safeguards in place to protect your information from unauthorized access, disclosure, or misuse. This includes:
Secure electronic health record systems
Password-protected access for staff
Encrypted data storage and transmission
Staff training on HIPAA compliance and patient confidentiality
4. Sharing Your Information
We may share your information only when necessary to:
Coordinate your treatment with other healthcare providers
File claims with your dental insurance provider
Comply with court orders or legal obligations
Prevent a serious threat to health or safety
Support healthcare operations such as audits or licensing
All disclosures are made in accordance with HIPAA and other applicable laws.
5. Website Privacy
When you visit our website, we may collect non-personal information such as your IP address, browser type, and pages visited. This helps us understand how visitors use our site and improve the user experience. We may also use cookies or third-party analytics tools.
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children online.
6. Third-Party Links
Our website may include links to external websites for your convenience. Please note that we are not responsible for the privacy practices or content of these third-party sites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: